Foodics Pricing

What moves between Foodics and Waraqa

Waraqa runs a module built against Foodics' API. When a check is closed, Foodics sends Waraqa the receipt and the guest attached to it — items, quantities, prices, discounts, tax, service fee and total.

The guest's phone number is the identifier. A check closed without a guest attached is ignored: nothing is sent and nothing is billed, so ordinary walk-in covers cost you nothing.

Refunds and voided items come through as their own event and update the receipt the guest already holds.

Built for the way a restaurant actually runs

A restaurant's repeat business is invisible on paper. The same guest can come twice a week for a year and your reports will show a year of anonymous covers.

Once the receipt carries a phone number, that guest becomes a record: what they order, how often they come, and how long it has been since the last visit. Everything else Waraqa does — tiers, birthday points, campaigns — is built on top of that one change.

Getting set up

Foodics setups run through our team rather than a self-serve install. You tell us about your restaurant, we handle the integration, and we send you a quote for your market.

What we need from you is short:

• Restaurant name in English and Arabic, and your logo.
• Receipt footer text, or your return and exchange policy.
• Loyalty settings: how points are earned, your tier names and how guests advance, and your birthday points amount.
• The login you want for your merchant dashboard.

How the receipt reaches your guest

No app download is required, which matters when your guest is standing at the till with a queue behind them. The receipt arrives as a WhatsApp message carrying your logo, the points earned, the total, and a link to the Waraqa app.

If the guest installs the app and registers with the same number, delivery switches to push notifications and WhatsApp stops for them — which also lowers what that guest costs you per receipt.

How the loyalty program works

Points belong to your restaurant alone and are worth 100 to 1 unit of your local currency. You set the rules.

• Earning: a percentage of the check total, or a flat number of points per visit.
• Tiers: as many as you want, each with its own rate, named for your brand — a coffee house can call its top tier whatever it likes.
• Advancement: by number of visits, by total spent, or by points accumulated.
• Birthday points: set once, gifted automatically on the day.
• Redemption: the guest tells the cashier they want to pay with points.

What you get back

The merchant dashboard carries every receipt you have sent, your guest list, and charts for daily receipts, daily active users, guests by gender and age, and new guests this month.

Campaigns reach only your own guests. In-app notification campaigns are self-serve from the dashboard; WhatsApp campaigns run through our team.

What it costs on Foodics

Per receipt, priced for your market, with no subscription and no hardware. Because Foodics setups are handled by our team, we confirm your rate with you as part of getting you live.

Checks closed without a guest attached never reach Waraqa and are never billed.

Frequently asked questions

Can I connect Foodics to Waraqa myself?

No. Foodics setups run through our team — we build and configure the integration with you and confirm your rate for your market. Loyverse is currently the only self-serve integration.

Do my guests need to download an app?

No. The receipt arrives on WhatsApp straight after the check is closed. The app is optional and adds receipt history, spending analysis and points tracking.

What about walk-in guests who do not give a phone number?

Nothing happens and nothing is charged. A check closed with no guest attached never reaches Waraqa.

Does it handle voids and refunds?

Yes. Foodics sends those as separate events and Waraqa updates the receipt the guest is holding, so their copy stays correct.

Should I turn off my existing loyalty program?

Yes. Waraqa runs points and tiers for your restaurant, and two systems awarding points on the same check will show guests conflicting balances.