Shopify Pricing

What moves between Shopify and Waraqa

Waraqa runs a module built against Shopify's API. When an order is completed, Shopify sends Waraqa the receipt and the customer attached to it — items, quantities, prices, discounts, tax and total.

The customer's phone number is the identifier. An order with no customer attached is ignored: nothing is sent and nothing is billed.

Refunds and exchanges arrive as their own event, so the receipt your customer already has updates rather than going out of date.

In-store and online, one customer record

Most receipt tools handle one channel. If you run Shopify POS in a shop and a Shopify storefront online, Waraqa treats them as the same business: one receipt history per customer, one points balance, one set of analytics.

That matters for loyalty in particular. Points earned at the counter are spendable at the counter, and the purchase a customer made online still counts toward their tier.

Connecting your store

Shopify setup runs with our team today. You tell us about your store, we build the connection and configure it with you, and you go live. A self-serve Shopify listing is the next marketplace we are publishing to, after Loyverse.

What we will ask you for is the same short list every store provides:

• Store name in English and Arabic, and your logo.
• Receipt footer text, or your return and exchange policy.
• Loyalty settings: how points are earned, your tier names and how customers advance, and your birthday points amount.
• The login you want for your merchant dashboard.

How the receipt reaches your customer

No app download is required. The receipt arrives as a WhatsApp message with your store logo, the points earned, the total, and a link to the Waraqa app.

Once a customer installs the app and registers with the same phone number, delivery switches to push notifications and WhatsApp stops for that customer — which also reduces what that customer costs you per receipt.

How the loyalty program works

Points belong to your store alone, and are worth 100 to 1 unit of your local currency. You decide how they are earned and how customers move up.

• Earning: a percentage of the order total, or a flat number of points per order.
• Tiers: as many as you like, each with its own rate and a name that fits your brand.
• Advancement: by number of orders, by total spent, or by points accumulated.
• Birthday points: configured once, gifted automatically.
• Redemption: handled at the counter when the customer asks to pay with points.

What you get back

Your merchant dashboard carries the full receipt list, your customer list, and charts for daily receipts, daily active users, customers by gender and age, and new customers this month — across both your POS and your online store.

Campaigns go only to your own customers. In-app notification campaigns are self-serve from the dashboard; WhatsApp campaigns run through our team.

What it costs on Shopify

The same per-receipt model as every other integration: a small fee set by your country, no subscription, no hardware, no contract. Use the calculator above to see your exact rate.

Orders that reach Waraqa without a customer attached are never sent and never billed.

Frequently asked questions

Does Waraqa work with Shopify POS, my online store, or both?

Both. Shopify POS sales in your shop and orders from your online Shopify store both flow into Waraqa, and they share one customer record, one points balance and one set of analytics.

Can I set the Shopify integration up myself?

Not yet. Shopify setups run with our team today — we build and configure the connection with you. A self-serve Shopify listing is the next marketplace we are publishing to, after Loyverse.

Do my customers need the Waraqa app?

No. Receipts arrive on WhatsApp with no app required. The app adds receipt history, spending analysis and points tracking if a customer wants it.

What happens to orders with no customer attached?

They are ignored. No receipt is sent and nothing is billed for them.

Do points from online orders work in the shop?

Yes. It is one balance per customer per store, so points earned online are spendable at your counter and vice versa.